Credit manager

Credit manager

Position Summary

Reporting to the Manager – Operational Accounting, the Accounts Receivable Manager participates in activities related to the granting of credit, the collection of amounts due and customer management from a credit perspective, while ensuring that financial risks are properly assessed and controlled.

Job Responsibilities

  • Ensure the follow-up and collection of accounts receivable;
  • Proactively monitor credit risk and minimize exposure to bad debt;
  • Negotiate payment arrangements with customers in compliance with internal credit rules;
  • Research, investigate and resolve accounts receivable issues – including unapplied or erroneously applied payments;
  • Resolve problems by communicating effectively by phone and email with internal and external clients;
  • Proactively review and release all pending orders;
  • Reconcile problematic accounts;
  • Record all information related to collection, credit and all other information related to customers in the computer system, so that this information is accurate, up-to-date and accessible to all;
  • Proceed with the entry of customer payments and proceed with debit and credit card payments;
  • Recommend credit limits for new customers and review those for active customers;
  • Recommend the amount of deposit required for contracts that require it, based on the client’s credit experience;
  • Obtain credit inquiries on customers;
  • Participate in the year-end process;
  • Production and distribution of weekly and monthly reports;
  • Perform various related tasks related to credit, collection and accounts receivable;
  • Management of the mailbox and redistribution to the team.

Education and experience required

  • Undergraduate degree in finance, accounting, economics, or business or experience deemed equivalent;
  • 3-5 years of hands-on experience in accounts receivable management including collection, financial risk analysis, borrower credit assessment and credit decision-making.

Key skills required

  • Able to communicate effectively with clients, team, management, and other stakeholders;
  • Negotiation and problem-solving skills
  • Comfortable with the use of credit management and automation software tools;
  • Knowledge of accounting standards and financial regulations;
  • Perfectly bilingual, French / English

Starting salary : 56,000$ annually

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