The Norbec support team maintains close relationships with its customers through turnkey solutions. Above all, Norbec provides exceptional commitment to its customers, from first contact to ongoing after-sales service.
To contact our support teams, make sure you have the right project number. This number is indicated inside the walk-in, at the top of the door frame (see figure 1).
1-877-norbec1 (1-877-667-2321)
Cold room warranty calls
450-449-1499 (or 1-877-667-2321)
ext 2295 ou ext 2319
Refrigeration warranty calls
450-449-1499 (or 1-877-667-2321)
ext 2274
Parts order
450-449-1499 (or 1-877-667-2321)
ext 2232
Figure 1